Prescott and Russell County, ON
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Crisis Lines including Telephone, Online and Chat

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Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

1 in 5 people will have some sort of mental health problem in their life. If you are experiencing a mental health crisis yourself, or you know someone who is, ... more
Ottawa, ON
613-722-6914
All ages
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The Crisis Team provides immediate support to people experiencing a mental health or addiction-related crisis. At times, one can feel very lonely, discouraged ... more
ON, Canada
1-866-996-0991 (Crisis Line)
Area Served: Prescott and Russell County
All ages
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We’ve all had a crisis. Whether you’re stressed, depressed, or just can’t take it anymore—you are not alone. The Youth Services Bureau’s 24/7 Crisis ... more
2301 Carling Avenue, Ottawa, ON Map
1-877-377-7775 (Toll Free)
Up to 18 years
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ... more
ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Pratiquer la distanciation sociale, bien que ce soit une mesure de prévention contre la propagation du COVID-19, peut compromettre la sécurité des femmes et des enfants victimes de violence et/ou à risque de le devenir. Nous reconnaissons que les femmes et les enfants vivant dans la violence auront plus que jamais besoin de soutien durant une période incertaine comme celle-ci. Tu as besoin de parler? Fem’aide 1-877-336-2433 est toujours à l’écoute. Malgré des restrictions et adaptations à leurs services, les centres de femmes, y compris les maisons d’hébergement, peuvent aussi vous aider.
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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Métis Nation of Ontario (MNO) offers a 24-hour Mental Health and Addictions Crisis Line. Are you looking for culturally specific Métis health and ... more
66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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Are you thinking about suicide? Talk Suicide is here to listen. Call 1-1-833-456-4566 toll-free, anytime – or text 45645 between from 4 pm to midnight EST. more
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Area Served: Canada
Up to 30 years
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To be of service to vulnerable persons in Prescott-Russell by supporting them in their families and by facilitating their integration in the ... more
173 Old Highway 17, Plantagenet, ON, K0B 1L0 Map
613-673-5148
Area Served: Prescott and Russell County
All ages
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Offers a wide range of specialized therapeutic services to clients and their families designed to address problems associated with: 1) Addictions and/or ... more
580 Spence Avenue, Hawkesbury, ON, K6A 0B4 Map
1-844-304-1414 (Toll Free)
Area Served: Prescott and Russell County
12 years and up
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year. Call or text 988. more
Canada
Area Served: Canada
All ages
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Resource Lists by Other Organizations
Catchment: LHIN Champlain
“Red Flags” is a Quick Reference Guide for Early Years professionals.Red Flags outlines a range of functional indicators or domains commonly used to monitor healthy child development, as well as potential problem areas for child development. It is intended to assist in the determination of when and where to refer for additional advice, formal assessment and/or treatment.
Posted: Sep 28, 2015
Language: EN
Catchment: LHIN Champlain
"From Rollercoaster to Recovery" is a detailed guide for families and individuals on how to navigate the addictions and mental health system in the Champlain LHIN.
Posted: May 2, 2013
Language: EN,FR
Ottawa Public Health (OPH)
Catchment: LHIN Champlain
List of mental health resources and supports located throughout the Ottawa area (Champlain LHIN).
Posted: Aug 16, 2017
Language: EN,FR
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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